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737.10.11 Self-check-out and Self-check-In Circulation SystemThe RFID and Mi-Fare technology based Self-Check-out Kiosk and Self Check-in Smart Shelf that enables the user to Borrow, Renew and Return the books by themselves by using their MultiPurpose Identity card.7.10.12 Mobile/Tablets Charging StationThe mobile and tablets charging station located at the entrance of the library enables the user to charge their electronic gadgets like mobile phones, tabs, etc.7.10.13 Assistance to UsersThe librarians and the library assistants shall be available to answer any questions that faculty, staff and students have, either through personal meetings or through email. Students are encouraged to use their University email IDs and library OPAC for communication.7.10.14 User Education/Information LiteracyTo make the users more familiar to the library and its resources, regular training sessions are conducted in the library premises. The same is conducted on demand through Google Meet.7.10.15 Procedures for Suggestions/Complaints %u2022Any suggestions/complaints can be sent through e-mail to library@rakmhsu.ac.ae.%u2022Suggestions/complaints box is available at the entrance of the library. it can be used: oTo communicate problems pertaining to library.oTo make comments about library services and suggestions for any improvement.oTo suggest items for the library to add to its collection. Note:The library reserves the right to modify these rules from time to time. 7.10.16 Working HoursCentral LibraryDaysTimingsMonday to Thursday8:00AMto9:00 PMFriday 8:30 AMto12:00 Noon than 2:00 PM to 5:30 PMSaturday 11:00 AMto5:00 PMSundayClosedNote: 1.The library will be closed on all UAE national holidays and official University holidays.2.The timings for summer holidays will be notified through email and notice boards.