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63%u27a2Do Not Disclose Login credentials to anyone in any circumstances by responding over the Phone, Email, Message or any other platform to protect Privacy and Integrity of the system.%u27a2Do Not Access University IT Resources from public places like Internet cafe, hotspot areas, VPN %u2013Hotspot, unknown systems and other suspicious places.%u27a2Do Logout from online Resources after the usage without fail.%u27a2Malicious website Access has been blocked.%u27a2Password Reset: Please contact IT Department in Person along with University ID card to reset Email Password.%u27a2UMS -Student Portal: Password Reset can be done by the forgot password link available in Login Page.%u27a2Password Reset Requests may not be accepted over the Phone.7.9.5 How to Access IT Enabled Services & ResourcesIT Enabled Services and Resources linked with the University website for easier access.%u27a2RoboCampus %u2013UMS Student Portal%u27a2E-Mail Services.%u27a2OPAC%u27a2E-Library Portal%u27a2Other Online E-Resources.%u27a2IT Enabled Services Manual & Support Center Details.Steps:%u2022Access University website: www.rakmhsu.ac.ae%u2022Click on IT Services in the Home Page.%u2022Click on the Required IT Enabled Services.%u2022Provide Login credentials to access the Service.%u2022Logout after using the Service without fail.7.9.6 University Email ServicesE-Mail Account provided under Domain Name @rakmhsu.ac.ae to all the Faculty, Staff Members and Students only for University Communications. The email Service can be accessible from anywhere, any device and any OS.E-Mail Group is being used to send Circulars, Announcements, Study Materials, Notification, Alerts to the specific group of students %u2013University, College, Program, Year, Faculty, and Department only by the Authorized Persons. Students are requested to configure 2 Step Verification for University E-Mail Account to get One Time Password (OTP %u2013Code) on Registered Mobile Numbers to avoid unauthorized Access.