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23c.Making available the support services to students in formats used for the delivery of E-Learning.d.Making available to the students in E-Learning Courses an easy access to effective tech support 24/7.e.Providing students using E-Learning effective access to learning resources appropriate for the program or course, such as library and information resources.f.Defining the student complaint, code of conduct, and appeal processes clearly.4.8 E-Learning Academic Integrity a.Ensuring that the student who registers in an E-Learning program or course is the same student who participates in and completes the course and receives the academic credit.b.Resenting the Academic integrity policies and expectations presented during the orientation for distance students.4.9 Special ClauseHealth Professional Education requires a significant portion of the academic period to be spent at the healthcare facilities for acquiring the necessary clinical skills, diagnostic capability and care the patients in a clinical environment of the Hospitals/Clinics. This cannot be delivered through E-Learning mode, but instead requires the students to attend the clinical rotations at the healthcare facility.4.10 Description of the Electronic Platforms used for E-LearningE-Learning Platforms are an integrated set of services or tools, that provides services to the Faculty Members and Students of the University to enhance Education Delivery Online for the E-Learning.Following Platforms provided to all the Faculty, Staff Members and Students of the University for ELearning. These services are provided through GSuite Applications and accessible from anywhere and any device through proper Authentication.a.Google Hangouts (Meet): Used to conduct live sessions with the students Audio / Video Call, Chat Room and Screen Sharing features with the Participants. Live sessions can be recorded.b.Google Classroom: Can be used to organize a Virtual Classroom %u2013Study Material, Sharing of Documents, Announcement, Session Assessment, Assignment, and other features.c.Google Drive, Forms and Quiz: To share Study Material -Files or Folders with the Students and General Assessment of the Sessions.d.RoboCampusUMS (LMS): To share Study Materials linked with the Timetable.e.PowerPoint -Audio Caption & Screen Recording: Can be used to insert Audio Narrations in the existing PowerPoint Slides and can be exported to video file format. These slides can be shared with the students for reference.f.Spalshgain OFF-Campus Online Examinations System: To conduct OFF-Campus Proctored Examinations Online with Artificial Intelligence (AI), Face Recognition, Monitor & Record Live (Video& Audio) Streaming with Candidate Screen recording features. Proctors canPause or Terminate the Exam to prevent impersonation of the candidates and avoid copying during the Exam.