At RAKMHSU, quality is not a checkpoint — it is a mindset. It shapes how we plan, how we act, and how we grow.

The Department of Institutional Effectiveness, Quality Assurance and Accreditation (IEQAA) is the engine that drives this culture of excellence. Through a structured and forward-thinking approach, we ensure that every process is anchored in evidence, accountability, and continuous improvement.

Our commitment to robust documentation is foundational. Clear, consistent, and traceable records are not just procedural—they empower informed action, institutional learning, and regulatory readiness.

We uphold transparency as a guiding principle — making performance data, evaluation results, and enhancement plans accessible and actionable across the university. Through this openness, we foster a sense of shared purpose and institutional trust.

In an increasingly digital world, we are transforming quality assurance through smart, integrated systems. Our shift toward digitalization enables seamless data collection, real-time reporting, and data-driven decision-making that is both agile and strategic.

Central to our philosophy is the active engagement of all stakeholders. Whether through surveys, consultations, or collaborative reviews, feedback is treated as a strategic asset, guiding improvements in programs, services, and operations across RAKMHSU.

Quality is not a destination—it is a continuous journey. And at IEQAA, we are committed to leading that journey with clarity, innovation, and impact.

Dr. Eslam ElNebrisi
Dean, IEQAA RAKMHSU