Professional Profile

Senior Secretary and Internship Training Program Coordinator at RAK College of Dental Sciences (RAKCODS), RAK Medical and Health Sciences University (RAKMHSU), providing administrative support to the Dean’s Office and coordinating the internship and postgraduate programmes. With over 10 years of experience in administration and HR across the UAE and the Philippines, her expertise includes executive support, recruitment, training coordination, records management, stakeholder communication, reporting and programme administration. She contributes to the efficient coordination of academic and administrative activities, supports accreditation and quality initiatives, and facilitates internship and student services.

Qualifications

• Master of Business Administration, major in Human Resource Management, University of Perpetual Help System DALTA, Las Piñas, Metro Manila, Philippines (2023, continuing)
• Bachelor of Science in Computer Science, St. Francis of Assisi College, Cavite, Philippines (2013)

Achievements & Awards

• College: Best in Practicum; Best in System Design and Oral Presentation, thesis (SFAC Online Grading System); Journalism Awardee
• High school: Award of Outstanding Achievement in Student Leadership from the President of the Philippines, Gloria Macapagal-Arroyo; Excellence in Leadership from Mayor Strike B. Revilla; SMAC Leadership Award; Academic Excellence in Science (2005–2006, 2007–2008) and in Mathematics (2006–2007)

Areas of Expertise & Key Responsibilities

• Executive and administrative support
• Dean’s Office coordination
• Internship and postgraduate programme coordination
• Student and employee records management
• Report preparation and data management
• Academic and administrative scheduling
• Meeting and event coordination
• Accreditation and quality assurance support
• Policy and procedure compliance
• Stakeholder communication and coordination
• Confidential document management
• Office operations and process improvement
• Cross-departmental coordination
• Microsoft Office and administrative systems, including university management systems
• HR administration and employee lifecycle management
• Recruitment and talent acquisition
• Training and development coordination
• UAE HR and administrative processes

Professional Certifications & Training

• HR Management Fundamentals: Recruitment to Development, online course, Coursera (24 July 2026)
• HR Katalyst Middle East Edition, KEKA HR Katalyst (21 July 2026)
• Kaizen Workshops 2025–26, RAK College of Dental Sciences
• Patient Safety & Quality of Care in Oral Health, Accreditation Canada (20 March 2025)
• HR webinar: Building a Culture of Continuous Learning: From Training to Innovation, Blue Ocean Corporation (21 February 2025)
• HR webinar: Emotional Intelligence for HR Professionals, Blue Ocean Corporation (23 August 2024)
• Quality 5.0: The New Path to Excellence, webinar, CAHO / International Society for Quality in Health Care (6 August 2024)
• Advancing Health Equity through Standards: People Centred Care, webinar, Accreditation Canada (13 October 2023)
• Safeguarding Training Course, RAKCODS (25 August 2023)
• Learners of Determination Training Course, RAKCODS (24 August 2023)
• Basic Life Support Training, American Safety & Health Institute, Al Shefaa Medical Consultants, Sharjah (8 June 2023)
• RAKCODS Dental Conference 2023: Patient Safety in Dentistry and Recent Trends in Dental Practice, RAKMHSU (25–26 February 2023)
• RAKCODS Kaizen Workshops, academic years 2021–22 and 2022–23
• Short online course, HR for Non-HR Professionals and Public Speaking, Bath Spa University Ras Al Khaimah with Filipino Club RAK (June–July 2021, 8 hours)
• Secretarial and Office Management Course, FILBRIT Training Centre, KHDA attestation no. 627605 (14 March – 25 June 2021, 18 hours, grade Excellent)
• Kaizen Workshops 2020: patient safety, infection prevention and control policies and procedures, RAKCODS policies and procedures manual, fire safety and evacuation, emergency preparedness plan, research and ethics, and communication plan
• Continuing Dental Education seminars and trainings, organiser (2018–2020)
• Sharjah Food Safety Program GHP Manager Course, Sharjah City Municipality (valid 30 November 2016 – 29 November 2019); person-in-charge for the yearly HACCP audit (2016–2018)
• Commendation Certificate from the General Manager, Philippine Ports Authority Change Management Team, for the successful implementation of the Rationalization Plan, Manila (11 December 2015)
• Self-Mastery for Future Success seminar-workshop, Philippine Ports Authority, Manila (10 October 2015)
• Training modules on Paradigms and Principles of Highly Effective HR Professionals, Philippine Ports Authority, Manila (20–21 and 28 November 2014)
• Seminar on Completed Staff Work, Land Transportation Office, Quezon City (16–18 October 2013)
• Japanese Grant Aid for Human Resource Development Scholarship (JDS) promotion seminar 2014–2015, Civil Service Institute, Quezon City (29 August 2013)

Professional Eligibility

• Civil Service Professional Eligibility, Philippines (examination passed 13 October 2013, Dasmariñas City, Cavite)

Committees & Institutional Service

• Secretary, College Council
• Secretary, Quality Assurance and Program Evaluation Committee