We are delighted to inform you that RAK College of Pharmacy, RAK Medical and Health Sciences University, status has been redesignated from Provisional Certification (Category 2) to International Accreditation (*online evaluation) by Accreditation Council for Pharmacy Education (ACPE) USA.     New fee structure updated for the academic year 2023-24.     All Programs are accredited by Ministry of Education, UAE.    All our programs are recognized by the Kingdom of Saudi Arabia.

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Mr. Naseeruddin. S. Patel Profile Picture

Mr. Naseeruddin. S. Patel

Senior Manager - IT Services

Educational Qualification
  • Bachelor of Engineering (ECE) - Aug-2004, Visveswarriah Technological University, India
  • Master of Business Administration (IT): Sep-2009, SMU, Manipal, India.
Professional Career
1)Working as a Sr. Manager - IT Services, at RAK Medical & Health Sciences University in Ras Al Khaimah, UAE since July-2010
  • Sr. Manager - IT Services: From Aug-2019 to Till Date
  • Manager - IT Services: From Aug-2014 to Jul-2019
  • Sr. Executive - IT Services: From Jul-2010 to Jul-2014
Job Description:
  • Align IT Enabled Infrastructure to meet strategic Goals and Objectives of the University, relevant Industry standards, regulatory guidelines and audit recommendations. 
  • Reporting to President of the University, interacting with Deans of the Constituent Colleges and Head of the Departments to provide feasible IT Enabled Solutions.
  • Explore and implement required IT Enabled Infrastructure to carryout Academics, Administrative and Research Activities of the University effectively.
  • Supervise and mentor Team Members to meet deliverables.
  • Prepare and Manage IT Budget and monitor Expenses to ensure cost effectiveness.
  • Manage IT Enabled Projects to meet operational requirements.
  • Perform Route Cause Analysis to provide strategic solutions in line with ITIL Framework.
  • Perform Vulnerability Assessment to protect IT Infrastructure from malicious attacks.
  • Manage Strategic partnership with Vendors.
  • Develop Standard Operating Procedures, Policies, Procedures, Checklists, Best Practices and Manuals.
  • Implementation of Disaster Recovery and Business Continuity Plans with frequent Drills.
  • Optimize IT Infrastructure for better performance, reliability and availability.
  • Manage and Align Tailor - Made University Management System and other Applications to carryout Academics and Administrative Operations of the University effectively.
  • Manage dedicated center with 210 of Systems to conduct Exams Online.
  • To ensure the smoother functioning of Systems, Servers, Network, Security, Printers, AV Systems, CCTV, Messaging, Business Applications and Online Exams.
  • End User-s Trainings, Workshops and Orientation Programs for Faculty, Staff Members and Students to make sure effective usage of IT Enabled Services across the levels.
2)Worked for M/s Patni Computers Ltd., Hyderabad, India as a System Engineer from Worked for M/s Patni Computers Ltd., Hyderabad, India as a System Engineer
3)Worked as a Systems Engineer- L2 at M/s TCS (Tata Consultancy Services) Ltd, Bangalore, India From 6th Apr- 2007 to 26th Aug- 2009
4)Worked as an Technical Support Engineer (TSE) in M/s IBM India Pvt. Ltd Bangalore, India From 4th Dec- 2006 to 4th Apr- 2007
5)Worked as an IT Trainer and System Administrator at M/s Jetking Infotrain Ltd.,   Bangalore, India : From 25th Mar- 2005 to 30th Nov- 2006
Technical Certifications
  • ITIL
  • MCITP
  • FortiGate - NSE1, NSE2 and NSE3
  • PMP - Trained
  • CCNA & CEH - Trained
Projects Completed 
  • Migration of E-Mail System from Microsoft Exchange to Google Apps with Business Collaborative Applications in ZERO COST for 1,800 Accounts.
  • Implementation of RoboCampus - University Management System with 14 No. of functional Academic and Administrative Modules - Requirement collection phase, SRS - Documentations, liaising between Development Team and End Users till Go Live Phase.
  • Network segmentation by the implementation of Perimeter and Data Center Firewall with Network Zones (DMZ) - Server, LAN, Proxy, Database with Access Control configuration.
  • Upgradation of Windows Server 2012 to Server - 2019 with Application Server Migration.
  • Implementation of Web Application Firewall (WAF). 
  • Implementation of Disaster Recovery (DR) and Off Campus - Backup Site to ensure Business Continuity Management (BCM).
  • Implementation of Manage Engine - Desktop Central, OP Manager and Gateway Solutions.
  • Deployment of Responsive Student Portal designed on Progressive Web App (PWA) to provide look and feel of Mobile App to Students.
  • Implementation of Falcon Crowd strike - End Point Detection and Responsive (EDR) Solution.
  • Implementation of External and Internal IT Audit (VAPT) Recommendations to mitigate Security Risks.
  • End To End Implementation of Online Procurement, Asset Management, Inventory and SRL Modules to automate Procurement Process from Indent raising, Getting & comparing quotation, comparison sheet approval, PO, GRN, Delivery and inventory update.
  • Managed Wireless Network Setup and Administration.
  • Deployment of Veam Backup Solution.
  • Implementation of Manage Engine - IT Service Desk Management Tool.
  • Migration of Attendance Leave Management (ALMS) to Greyt HR - SaaS Based Solution.
  • Secure Academic Certificate Printing with online verification System implementation.
  • Deployment of IT Enabled Solutions to facilitate Employees To Work From Home during COVID-19 Pandemic.
  • Video Conferencing Solutions to conduct sessions ONLINE.
  • Proctored Based Off- Campus Online Examinations.
  • Video Conferencing Solutions to conduct sessions Online.
  • Online Webinar.
Achievements/Interests/Publications/Awards
  • Award for 10 years of distinguished service by RAK MHSU